FREQUENTLY ASKED QUESTIONS

How long will shipping take?

  1. Order Placement/ Processing Time: Orders are usually sent out every weekend.

  2. Shipping Time - US: Once the order is processed, it will be shipped within 3-5 business days for customers located within the United States.

  3. Shipping Time - International: For international customers, the shipping time is longer, taking approximately 6-10 days and may vary depending on location.

What are your refund policies?

Refunds and exchanges are not available, so kindly review your order carefully before making a purchase. All sales are considered final.

What are your sizing?

Sizes may differ across various collections, and details about sizing can be found as the last image for each product gallery.

For the Pokemon Collection, what do the letters underneath mean? 

These are the authentic Japanese names of the depicted Pokémon!

FOR OTHER QUESTIONS

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